Terms & Conditions

Effective Date: May 19, 2026

Welcome to ChartChat. These Terms and Conditions ("Terms") govern your access to and use of the ChartChat website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Pre-Launch Notice

ChartChat is currently in pre-launch. The Service is not yet generally available, and the features, scope, and availability of the Service may change without notice prior to launch. Information provided on this site is for informational purposes only and does not constitute a binding offer to provide services.

3. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this requirement.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

5. Health Information Disclaimer

ChartChat is designed to help users better understand their health records. The Service does not provide medical advice, diagnosis, or treatment. Content provided through the Service is for informational purposes only and is not a substitute for professional medical advice. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

6. Intellectual Property

All content, features, and functionality of the Service — including text, graphics, logos, icons, images, and software — are the exclusive property of ChartChat or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7. User Content

If you submit any content or information to ChartChat (such as feedback, comments, or sign-up information), you grant ChartChat a non-exclusive, worldwide, royalty-free license to use, store, and process that content in connection with operating and improving the Service.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CHARTCHAT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHARTCHAT, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify, defend, and hold harmless ChartChat and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service or your violation of these Terms.

11. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Effective Date" at the top. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ChartChat is established, without regard to its conflict of law principles.

13. Contact Us

If you have any questions about these Terms, please contact us at hello@chartchat.com.